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MCQ Questions for Class 12 Business Studies Set-4
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1. For heavy equipment, which of the following channels is more relevant?
Zero-level
One-level
Two-level
Three-level
2. Which one of the following promotion tools has mass reach?
Advertising
Personal selling
Sales promotion
Public relations
3. Mail order selling is a __ channel of distribution.
Direct
Indirect
Direct and Indirect
Sole
4. ___ is the deliberate action of an organisation for promoting goodwill between itself and the society.
Marketing mix
Advertising
Public relations
Selling
5. ___ ensures that products reach the ultimate customers from the manufacturers.
Selling
Marketing
Physical distribution
Sales promotion
6. ___ involves designing and producing container or wrapper of the product.
Marketing
Selling
Advertising
Packaging
7. Marketing is called a ___ process because it involves interaction of buyers and sellers.
Economic
Social
Legal
Political
8. ___ is the marketing function which is concerned with informing the customers about the firm’s products.
Transportation
Selling
Advertising
Public Relations
9. Registering a trademark gives to the users.
Finance
Fame
Protection
Information
10. Identify the related function of labelling being depicted below as given on the pack of the chips.
Describes the product and specifies its content
Grading of products
Helps in promotion of the products
Identification of the product or brand
11. Which one of the following is not a reason for importance of consumer protection from the point of view of consumers?
Consumer ignorance
Consumer apathy
Consumer exploitation
Unorganised consumers
12. From the point of view of business, which one of the following is a reason because of which consumer protection is important?
Dynamic environment
Fast technological development
Government intervention
Competitive market
13. Which one of the following is not a consumer right?
Right to safety
Right to seek redressal
Right to get discount
Right to be heard
14. In which year did Consumer Protection Act come into existence?
1986
1999
1991
1976
15. A District Forum has jurisdiction to entertain a consumer complaint involving product value:
Up to ₹ 20 lakh
Up to ₹ 10 lakh
Between ₹ 20 lakh and ₹ 1 crore
Above ₹ 1 crore
16. ___ mark is used for electrical products.
ISI
FPO
ISO
Agmark
17. ___ is one of the redressal agencies for redressing consumer grievances.
COPRA
State Commission
Consumer Organisation
None of these
18. A complaint can be filed against ___ who adopt(s) unfair trade practices.
Trader only
Manufacturer only
Trader and Manufacturer
Consumer
19. Right to ___ is a right to be protected against products which are hazardous to life or health.
Information
Safety
Seek Redressal
Consumer Education
20. __ means any person who buys any goods for personal use or hires or avails of any services for a consideration.
Consumer
Manufacturer
Trader
Service Provider
21. ___ implies safeguard against anti-consumer trade practices of producers and traders.
Consumer Protection
Redressal Forum
National Commission
None of these
22. Identify the right of consumers being promoted in the given picture. Business Studies MCQs for Class 12 with Answers Chapter 12 Consumer Protection 4
Right to seek redressal
Right to consumer education
Right to information
Right to be heard
23. Identify the responsibility of consumers being highlighted in the picture given below.
Be honest in your dealings
Learn about the risks associated with products and services
Assert yourself to ensure that you get a fair deal
Respect the environment.
24. Identify the right of consumers being exhibited in the picture on your right.
Right to choose
Right to be heard
Right to seek redressal
Right to consumer education
25. Self-actualisation needs on the job are fulfilled by :
Ensuring hard work in the job
Ensuring quality products
Participating in a training programme
None of the above
26. The attitude of Indian Government Machinery towards entrepreneurial development programme is :
Destructive
Negative
Constructive
Non-cooperative
27. According to sociological approach, entrepreneurship
Process of sensitivity
Process of role performance
Process of economic change
All of these
28. Which of the following attitudes Is not generally associated with successful entrepreneurship :
Competition and co-operation
Desire to influence others
Innovation and product improvement
Status quo in business
29. The function of entrepreneur are:
To imagine a business idea
To study project feasibility
To setup enterprise
All the above
30. Which of the following sentence is not a characteristic of entrepreneurship:
Risk taking
Innovation
Creative activity
Managerial training
31. An entrepreneur is:
Born
Made
Bom and made both
All of these
32. Entrepreneurship fails to lead :
Partnership firm
New corporate division
New subsidiary venture
None of these
33. __ gives financial assistance to entrepreneurs:
ICICI
SBI
Indian Bank
IMF
34. Social and economic development of a Nation is the result of………..:
Entrepreneur
Planning
Operation
Government
35. The future of entrepreneurial in India is:
In dark
Bright
In difficulty
None of these
36. Entrepreneurial Development Institute of India was established by:
Maharashtra Government
Gujarat Government
Madhya Pradesh Government
Tamilnadu Government
37. Entrepreneurship is ensured by:
Subsidiaries
Larger Firm
Medium Firm
Small Firm
38. In India entrepreneurial development programme is :
Necessary
Unnecessary
Wastage of time
Wastage of money
39. Entrepreneurial Development Programee provides :
Self-employment
Education & training
Skill increment
All of these
40. Maslow’s Hierarchy of needs theory is governed by the fact that:
People are universally motivated by needs
People are socially motivated by needs
People are politically motivated by needs
None of the above
41. Critical evaluation points of entrepreneurial development programme are:
Organisational policies
Lack of suitable selection procedure
Lack quality of technical and vocational education and training
All of these
42. Entrepreneurship falls to lead :
Partnership firm
New corporate division
New subsidiary venture
None of these
43. Anentrepreneureissaidtobe:
Promotor of economic development
Motivator of economic development
Both the above
None of the (a) and (b)
44. Which of the following sentence is inconsistent in the context of entrepreneur:
He is owner of the business
He is risk taker
He operates production activities
He searches out business opportunities
45. Which one of the following is not an importance of management?
Integrating various interest groups
Developing society
Disciplining employees
Inculcating creativity
46. In which category does management fall?
Well-established profession
Semi-profession
Emerging profession
Marginal profession
47. Top management is concerned with formulation of
guidelines for supervisors.
long-term plans.
short-term plans.
None of these.
48. The element that aims at integrating group efforts to achieve group objectives is called ___
Cooperation
Coordination
Management
Directing
49. Managing Director is the position of ___ level of management in a large company.
Top
Middle
Lower
Middle and Lower
50. Management is multidimensional because it has ___ dimension(s).
One
Two
Three
Four
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